How do I add a purchase?
Add the purchase details manually or scan receipt proof if scanning is available in your version of the app.
What to include
- Device model
- iOS version
- App version, if known
- What you were trying to do
- What happened
- Screenshot if useful
- Whether it relates to scanning, saving, reminders, exports, or purchase details
App status
Returno Refundo is being prepared for App Store release. The App Store link will be added here when available.
App Store link coming soonQuick help
How do I scan a receipt?
Use the receipt or proof attachment option in the app. If camera access does not work, check camera and photo permissions in iOS Settings.
Why should I save receipt proof?
Receipts can help with returns, refund follow-ups, warranty records, rebates, store credits, and your own purchase history.
How do reminders work?
Reminders are based on dates you save, such as return windows, warranty dates, or refund follow-ups. Make sure dates are correct before relying on reminders.
Can Returno Refundo guarantee a return or refund?
No. Return policies, refund timing, warranty terms, and card benefits vary. Check the seller, issuer, or manufacturer for the terms that apply.
Does the app connect to my bank or email?
No. Returno Refundo is designed to work without a bank login, card account connection, or email inbox connection.
Where is my data stored?
Saved purchase records are intended to stay on your device unless you choose to export or share them. See the Privacy Policy for more detail.
How do I request help?
Email contact@returnorefundo.com with a clear description of the issue and the device details listed above.
What should I include in a support email?
Include your device model, iOS version, app version if known, what you were trying to do, what happened, and a screenshot if it helps explain the issue.
Troubleshooting
- Receipt scanning is not perfect, so review saved details before relying on them.
- Check camera and photo permissions if scanning or attachments do not work.
- Check notification permissions if reminders do not appear.
- Make sure return, refund, and warranty dates are correct.
- If a reminder does not appear, check iOS notification settings and Focus modes.